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STORE POLICY

CUSTOMER CARE

At Pearcedale Tobacconist, we prioritize our customers' satisfaction above all else. Our team is dedicated to providing you with exceptional service and support.
 

  • We are available to answer any questions or concerns regarding our products or your order.

  • Reach out to us via phone, email, or in-person at our Broadmeadows store.

  • We strive to respond to all inquiries promptly and efficiently.

PRIVACY & SAFETY

Your privacy and the security of your personal information are of utmost importance to us.
 

  • We adhere to strict privacy policies to protect your personal data.

  • All transactions are conducted through secure payment gateways.

  • We do not share your information with third parties without your explicit consent.

WHOLESALE INQUIRIES

Pearcedale Tobacconist welcomes wholesale enquiries from businesses interested in our products.
 

  • For wholesale pricing and terms, please contact us directly.

  • We offer competitive rates and support to our wholesale partners.

  • A dedicated account manager will handle your enquiries and orders.


Additional Store Policies:
 

  • We operate in full compliance with the laws and regulations governing the sale of tobacco products in Victoria.

  • Customers must be 18 years or older to purchase tobacco products from Pearcedale Tobacconist.

  • We reserve the right to verify age before processing any order.


For more detailed information on any of our store policies, please contact Pearcedale Tobacconist's customer service team. We are here to ensure that your experience with us is safe, private, and satisfactory.

PAYMENT METHODS

- Credit / Debit Cards

- Offline Payments

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